Telephone Operating federal salary series 0382
Full-time federal employees in the Telephone Operating series earned a median of $44,724 in annualized adjusted basic pay in September 2026, 59% below the all-federal median of $109,641. The middle half earned between $41,260 and $47,848.
What shapes telephone operating pay
The most common grade with published pay is GS-4 (298 employees, median $43,693). The largest employer of this series with published pay is the Department of Veterans Affairs (300 employees). Federal pay depends mostly on grade and step, plus a locality adjustment for where the job is located; see the GS pay scale explainer.
Telephone Operating pay by grade
Grades with at least 30 full-time employees with published pay. GS grades are listed first; other pay plans follow.
| Pay plan–grade | Employees | Median pay |
|---|---|---|
| GS-4 | 298 | $43,693 |
middle 50% (25th–75th percentile) 10th–90th percentile median all-federal median ($109,641)
Telephone Operating pay by agency
| Agency | Employees | Median pay |
|---|---|---|
| Department of Veterans Affairs | 300 | $44,177 |
| Department of Health and Human Services | 39 | $44,780 |
middle 50% (25th–75th percentile) 10th–90th percentile median all-federal median ($109,641)
Telephone Operating pay by state
The 1 states with the most employees in this series and published pay.
| State | Employees | Median pay |
|---|---|---|
| Florida | 30 | $43,693 |
middle 50% (25th–75th percentile) 10th–90th percentile median all-federal median ($109,641)
Change since September 2025
The median moved +1.3% from $44,154 in September 2025 to $44,724 in September 2026. Headcount went from 365 to 349 (−4.4%). A change in the median reflects both pay adjustments and who joined or left the workforce, so it is not the same as a pay raise.
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